Frequently Asked Question

Locate webinar join links.

1. When it is time to join the webinar, open the confirmation email in your inbox or the You're Registered! page. 
   1. Tip: You can search for [email protected] to quickly filter through your emails.
2. Select Join Webinar (confirmation email) or Join this webinar ("You're registered!" page).

   Result: If the webinar opens in a browser, you are joined from the web! If you are prompted to download the desktop app or launch the GoTo Opener, close out of the window and follow the next steps.

Add parameters to the join links.

1. Go back to the confirmation email or You're Registered! page.
2. Copy the join link.
   • If you have the confirmation email open, right-click Join Webinar then select Copy Hyperlink.
   • If you are on the You're Registered! page, right-click join this webinar then select Copy link address.
3. In a Google Chrome or Microsoft Edge browser, paste the join link. At the end of the URL, type in ?clientType=html5 then press Enter. 
   1. Tip: The Join link will look similar to https://global.gotowebinar.com/join/123456789/123456789?clientType=html5. This link is not a real webinar but an example!

Source:
https://support.goto.com/webinar/help/how-do-i-join-a-webinar-from-a-browser